1. Returns and Exchanges:

1.1 We strive to ensure customer satisfaction with every product and service we offer. If you are not entirely satisfied with your purchase, we’re here to help.

1.2 We accept returns and exchanges within 7 days of the original delivery date if found manufacture defect. after that buyer should send to the company service centre.

2. Eligibility for Returns:

2.1 To be eligible for a return within 7 days of purchase if we found manufacture defect item and should be unused item without any scratch. It must also be in the original packaging with all accessorise..

3. Non-Returnable Items:

3.1 Blackmagic product customer need to contact Blackmagic service centre with original invoice if any manufacture fault.

  • Downloadable software products.
  • Gift cards.
  • Customized or personalized items.

4. Refunds:

4.1 Once we receive your item, we will inspect it original packing and should not be damage any parts of product by buyer, we issue a refund in 7 days with same payment method if we found manufacture faulty product. We will immediately notify you on the status of your refund after inspecting the item.

4.2 If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund 7 to 15 day to be processed and credited to your account may vary depending on your payment provider.

5. Exchanges:

5.1 Manufacture faulty product we replace in 7 days of purchase or gives a full refund, pls send us email if you receive manufacture faulty product, after 7 days it need to send company service centre with original tax invoice by customer directly,

6. Shipping:

6.1 You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us:

7.1 If you have any questions about our return policy, please contact us at 9824640200 or email us vselab@gmail.com.

8. Amendments:

8.1 We reserve the right to amend this return policy from time to time without prior notice. Any changes will be effective immediately upon posting of the revised policy on our website.

Remember to tailor this policy to reflect your specific business practices and comply with any relevant laws or regulations. It’s also a good idea to have it reviewed by a legal professional to ensure it meets your company’s needs and obligations.